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At Rushnfly.com, we are committed to protecting the privacy of our users. We take the confidentiality of your personal information very seriously and have taken all necessary measures to ensure that your information is kept secure and confidential. This Privacy Policy outlines the type of data we collect from our users, how we gather and interpret it, and how we use and protect it.
We collect personal information from you and others traveling with you, including but not limited to your name, sex, date of birth, phone number, email information, impairment details, and special support requests such as dietary/wheelchair/oxygen/other healthcare needs, animal care needs, documented travel and redress numbers, credit card details, billing address, emergency contact, and geolocation.
We also collect information about the items and facilities that you purchase from us, including but not limited to flights, travel dates, hotels, rental cars, seats, bags, confirmation codes, entertainment, and events. We collect transactional and online behavior details for use on our websites or software, which are all aggregated and anonymized for computational purposes.
Your correspondence with us, including emails, phone calls, social media, survey responses, and letters, is also collected by us.
We collect your information online, over the phone, through chat, and through email correspondence.
We use your personal information to provide you with the services you have purchased, to provide you with operating details such as flight times and date notifications, to notify you of missed bookings, to provide help with travel, to comply with regulatory requirements, to develop our goods and services, to give you marketing communications, and to cooperate with our reporting requirements.
We will store your data in our databases for as long as you are our user and as long as local, state, and federal legislation and regulations require us to do so.
The email addresses you provide to us will not be exchanged with any third party that is not contractually bound by any arrangement with us. Your email address may be exchanged with our associates and branches.
We use cookies to track and preserve information about your use of our website in a way that does not personally identify you. This information allows us to better serve you by improving our website design, as well as our products, programs, competitions, and promotions.
When you visit our website, we authorize certain third-party firms to serve advertisements and/or gather certain anonymous details. These companies use information (not including your name, email address, telephone number, or any other personally identifiable information) about your access to this and other websites to consist of advertising about commodities and services of importance to you. Those third parties shall not gather publicly identifiable data.
In order to provide you with such services, we may exchange relevant customer data (e.g., name, location, telephone number, email address, etc.) with our associates, as well as with non-affiliated third parties offering services to us (e.g., rental car, lodging and travel accommodation companies, information systems maintenance and development providers, data archiving, customer communication, marketing, and similar services).
For privacy policy and other material, please refer to the websites of certain third parties and suppliers. Otherwise, the only circumstances that would enable us to share customer details are the checking of billing information with the financial institution of the consumer, the tracking of the identification of credit card theft, the legitimate warrant or other relevant law enforcement requests.
We use 256-bit encryption for Transport Layer Protection (TLS) to secure your sensitive information. This ensures the confidentiality of the transfer of sensitive information on our website.